Order info is presented more clearly now and you have the option to hide or show more details.
The order status is color-coded
Progress bar displays the current status.
Paid orders are stamped
If you are not ready to pick up your order you can request that the warehouse extends the pick up time.
But do specify just how long
Unpaid orders are held for a limited time only.
Unfortunately we cannot hold your items for you past this date
To cancel an order you do not have to call customer service, just do it online and mark your reason.
Mini-questionnaire helps you choose the reason for cancellation and helps Ozon improve its service